At Southern TOHOKU Hospital Group, we work hard to provide high-quality and cost-conscious medical services. If you have any question about billing and insurance, our representatives of Division of International Healthcare Services are available Monday through Friday, 9am to 5pm (GMT+9) (closed on weekends and holidays) to answer your questions. Please call us at +81-24-934-5322 (Central) or +81-24-934-5385 (Direct) Or email us at We will respond shortly.



Patients have the right to request for itemized billing statements. Hospital bill includes diagnoses and treatments, medical tests, certain supplies and drugs, services of hospital specialists, fees for your room, nursing care and so on. Deposit payment will be requested for admission and hospital charges. Calculation and adjustment will be done upon discharge.



Insurance coverage for hospital services varies between insurance companies and types of policies. Please call your insurance company to check on your coverage and required authorizations before you schedule medical, surgical and diagnostic procedures. We will assist you in sending necessary medical documentation to your insurance company for reimbursement.

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